Privacy Policy
Last updated: September 3, 2025
Introduction
ClearPayer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice management service.
Information We Collect
Personal Information
- Name and contact information (email, phone number)
- Business information (company name, address)
- Account credentials and authentication data
Business Data
- Invoice data and financial information
- Vendor information and communications
- Email content related to invoice processing
Technical Information
- IP addresses and device information
- Usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide and maintain our invoice management services
- Process and validate invoices from your vendors
- Communicate with you about your account and our services
- Improve our services and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:
- Service Providers: Third-party vendors who help us operate our service (cloud hosting, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
- With Your Consent: When you explicitly authorize us to share information
Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication requirements
- Secure cloud infrastructure with reputable providers
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When you terminate your account, we will delete or anonymize your personal information, except where retention is required by law or for legitimate business purposes.
Your Rights and Choices
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability (receive a copy of your data)
To exercise these rights, please contact us at the information provided below.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
Third-Party Services
Our service integrates with third-party providers including Auth0 for authentication, Microsoft Azure for cloud services, and other vendors. These providers have their own privacy policies governing their use of your information.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: 750 Old Hickory Blvd, Building One Suite 171, Brentwood TN 37027